Privacy Policy
Last updated: March 8, 2026
This Privacy Policy describes how California Reflections HOA ("we," "us," or "our") collects, uses, and shares information when you use our website and subscribe to our newsletter.
Information We Collect
When you subscribe to our newsletter, we collect your email address. We may also collect information about your interactions with our website, including:
Log data (such as IP address, browser type, pages visited)
Device information (such as device type, operating system)
Cookies and similar technologies
Analytics and Cookies
We use Google Analytics 4 to analyze website traffic and improve your experience. Analytics tracking is only enabled after you consent via the cookie banner shown when you first visit our site. You can change your preferences at any time by clearing your browser's local storage and revisiting the site.
What we track (with consent):
Page views and navigation patterns
Button clicks and form interactions (not form content)
Page load performance
General device and browser information
What we do NOT track:
Form content (names, email addresses, messages)
Personal identifiers in analytics events
Third-Party Services
We use the following third-party services to operate our website:
Google Analytics 4: Website analytics (with your consent)
Google reCAPTCHA: Spam protection for forms
OneSignal: Newsletter delivery and push notifications
Resend: Email delivery for contact form submissions
Each service has its own privacy policy. We recommend reviewing their policies to understand how they handle your data.
Data Retention
We retain your data for the following periods:
IP addresses: Anonymized after 30 days
Newsletter subscriptions: Until you unsubscribe (deleted 30 days after unsubscription)
Contact form submissions: Retained for HOA records with IP anonymized after 30 days
Analytics data: Subject to Google Analytics retention settings (typically 26 months)
How We Use Your Information
We use the information we collect to:
Send you our newsletter and community updates
Improve and optimize our website
Analyze usage patterns and trends
Protect the security and integrity of our services
Comply with legal obligations
Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. We may share your information in the following circumstances:
With service providers who help us operate our website and send newsletters (such as email service providers)
If required by law or to protect our rights
In connection with a merger, sale, or acquisition
Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct inaccurate or incomplete information.
Deletion: You can request that we delete your personal information.
Opt-out: You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link at the bottom of any newsletter email.
To exercise these rights, please contact us at kristie@ciipm.com.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and newsletter are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
California Reflections HOA
Email: kristie@ciipm.com
Phone: (949) 448-6000